Guide
ChatGPT vs Claude for business in Australia: cost, data and fit
By Brett Raven, APAC Lead & Board Member, AIREPublished
For most Australian businesses the choice comes down to cost, data and the work, not the model. As at October 2026 ChatGPT Business costs A$28 per user per month billed annually and Claude Team A$34, from identical US prices. ChatGPT Enterprise is the only one of the two that can store your data in Australia. Claude includes Claude Code on every Team seat. Neither keeps processing in Australia. Test both on the same real work before you choose.
ChatGPT and Claude side by side
ChatGPT Business and Claude Team are built the same way: self-serve team plans with Standard and Premium seats, single sign-on and no training on your data by default. They differ on plan size, Australian data storage and what comes with each seat.
| ChatGPT | Claude | |
|---|---|---|
| Team plan price (Standard seat) | ChatGPT Business: A$28 per user per month billed annually, or A$35 monthly. | Claude Team: A$34 per seat per month billed annually, or A$43 monthly. Anthropic says this includes GST. |
| Premium seat | A$140 per user per month. Five times the usage of a Standard seat, with no five-hour limit. | A$170 per seat per month billed annually, or A$213 monthly. Five times the usage of a Standard seat. |
| Team plan size | 2 to 200 people. Seat types can be mixed. | 2 to 150 people. Seat types can be mixed. |
| Enterprise plan | Custom price through OpenAI's sales team. | US$20 per seat per month billed annually, plus usage at API rates. At least 20 seats. |
| Main model in the business plans | GPT-6 Sol for chat on Business and Enterprise, rolling out from 7 October 2026. | Claude Opus 5.5, Sonnet 5.5 and Haiku 5.5. Claude Fable 5.1 is included on Premium seats. |
| Coding and agents | ChatGPT Work and Codex on every Business seat, plus workspace agents. | Claude Code on every Team seat, plus Cowork, which Anthropic is merging into Claude itself. |
| Training on your data | Not by default on Business or Enterprise. | Not by default on Team or Enterprise. |
| Data stored in Australia | Enterprise: yes, for new workspaces. Business: a storage region can be chosen at checkout, rolling out gradually. | No. Team and Enterprise data is stored in the US. |
| Processing in Australia | Not available. In-region processing is offered in Europe, the US and the UAE. | Can't be pinned to Australia. Processing may be routed to the US, Europe, Asia or Australia. |
Prices are the ones each vendor's pricing page shows a visitor in Australia. See the sources.
What each costs in Australia
The two vendors charge exactly the same in the US: US$20 per user per month for a Standard seat billed annually, US$25 monthly, and US$100 or US$125 for a Premium seat. The Australian prices differ.
- ChatGPT Business: A$28 per user per month billed annually, or A$35 monthly. A Premium seat is A$140. OpenAI's pricing pages don't say whether these prices include GST.
- Claude Team: A$34 per seat per month billed annually, or A$43 monthly. A Premium seat is A$170, or A$213 monthly. Anthropic says its Australian prices include 10% GST.
Ten Standard seats billed annually come to A$3,360 a year on ChatGPT Business and A$4,080 on Claude Team (derived from each list price: 10 seats × 12 months). Part of that gap may be GST, so compare your first invoices, not the pricing pages.
Enterprise
ChatGPT Enterprise is priced by OpenAI's sales team. Claude Enterprise publishes its price: US$20 per seat per month billed annually, plus usage at API rates, from 20 seats. Its bill grows with how much your team uses Claude.
Where your data goes
ChatGPT Enterprise is the only option of the two that can store your data in Australia, and neither keeps processing here. If Australian storage is a hard requirement, that settles it.
ChatGPT
- New ChatGPT Enterprise workspaces can store content at rest in Australia. OpenAI lists Australia among ten storage regions.
- ChatGPT Business lets you choose a storage region at checkout. OpenAI says this is rolling out gradually and isn't available to every customer yet. Outside the US, a copy of every prompt and response is also kept in the US for a limited time for abuse monitoring.
- In-region processing is available only in Europe, the US and the UAE, so the work behind each answer can happen overseas.
Claude
- Claude Team and Enterprise data is stored in the US.
- Processing may be routed to the US, Europe, Asia or Australia, but you can't pin it to Australia.
- Anthropic announced a Sydney office in March 2026 and says it's exploring Australian computing capacity, primarily to meet data residency requirements. Nothing is available yet.
Whichever you choose, write the data rule down before anyone starts. Our AI policy template is a starting point.
When ChatGPT is the better fit
- Data must stay in Australia. ChatGPT Enterprise can store it here; Claude can't.
- More than 150 people on a self-serve plan. ChatGPT Business takes up to 200; Claude Team stops at 150.
- One assistant for everyone. ChatGPT Business includes ChatGPT Work, Codex, image generation, and extensions for Excel, Word, PowerPoint and Google Sheets.
- Lowest list price. A$28 a Standard seat against A$34, subject to the GST question above.
When Claude is the better fit
- Developers in the team. Claude Code comes with every Team seat, so there's no separate coding tool to buy.
- Heavy users who want the top model. Premium Team seats include Claude Fable 5.1 as a standard part of the plan.
- Work that lives in Microsoft 365. Claude connects to Microsoft 365 and Outlook on Team, alongside Google Workspace, Slack and GitHub.
- A published Enterprise price. Claude Enterprise lists its seat price and minimum, so you can budget before you talk to sales.
Who is using which
Claude has overtaken ChatGPT among US businesses that pay for AI through Ramp, a corporate card and spend platform. In its August 2026 data, 43.8% of those businesses paid Anthropic and 39.8% paid OpenAI. Ramp's customers lean towards smaller, tech-forward firms, so treat it as a signal, not a market share.
US businesses paying for each vendor, August 2026
- Anthropic (Claude)
- 43.8%
- OpenAI (ChatGPT)
- 39.8%
Share of US businesses on Ramp that paid each vendor for subscriptions or tokens.
In Australia, Anthropic's own data shows Claude used at about 4 times the rate its population would predict, with 46% of Australian conversations about work (Anthropic, February 2026 data). OpenAI doesn't publish a comparable Australian figure.
How to choose
- Settle the data question first. If data must be stored in Australia, you're looking at ChatGPT Enterprise.
- Count your people. Over 150 on a self-serve plan rules out Claude Team; over 200 means either Enterprise.
- Run both on the same work. Give two small groups the same 3 real tasks for two weeks, then compare the output and how often people used it.
- Price the real seat mix. Most people on Standard seats, heavy users on Premium, and compare first invoices including GST.
The tool matters less than whether people use it on real work. We run ChatGPT training and Claude training for teams, and the three-way ChatGPT Enterprise vs Copilot vs Claude guide covers Microsoft Copilot too.
Choosing between ChatGPT and Claude? We'll run both on your team's real work and show you which one gets used.
Frequently asked questions
Is Claude better than ChatGPT for business?
Neither is better across the board. The practical differences for an Australian business are elsewhere: ChatGPT Business takes up to 200 people and ChatGPT Enterprise can store data in Australia, while every Claude Team seat includes Claude Code. Run both on the same real tasks for two weeks before you decide.
Which is cheaper in Australia, ChatGPT or Claude?
On list price, ChatGPT Business. As at October 2026 a Standard seat is A$28 per user per month billed annually, against A$34 for a Claude Team Standard seat. The US prices are identical, and Anthropic says its Australian price includes GST, while OpenAI's pricing pages don't say either way. Compare the totals on your first invoices before you treat the gap as real.
Which one keeps our data in Australia?
Only ChatGPT Enterprise stores data at rest in Australia today, and only for new workspaces. ChatGPT Business is rolling out a choice of storage region at checkout, but OpenAI keeps a copy of every prompt and response in the US for a limited time for abuse monitoring. Claude Team and Enterprise store data in the US. Neither vendor keeps processing in Australia.
Do ChatGPT and Claude train on our business data?
Not by default on their business plans: ChatGPT Business and Enterprise, and Claude Team and Enterprise. On the personal plans (ChatGPT Free, Go, Plus and Pro, and Claude Free, Pro and Max), training is something each user has to opt out of. Keep work on a business plan, where the commitment applies to everyone.
Can we use ChatGPT and Claude together?
Yes, and many teams do. Give everyone one tool as the default, and buy the second only for the roles that need it, such as Claude for developers who will use Claude Code. Turn on single sign-on for both and cover both in one AI policy.
Sources
We read each source on the date shown beside it. Prices, plans and rules change, so check anything that matters before you act on it.
- OpenAI, ChatGPT pricing (as shown to a visitor in Australia). Read 12 October 2026.
- OpenAI, Business pricing (as shown to a visitor in Australia). Read 12 October 2026.
- OpenAI, GPT-6 and Intelligent UI for everyone (7 October 2026). Read 12 October 2026.
- OpenAI, Data residency and inference residency for ChatGPT. Read 12 October 2026.
- OpenAI, Where your ChatGPT Business content is stored. Read 12 October 2026.
- Anthropic, Plans & pricing (as shown to a visitor in Australia). Read 12 October 2026.
- Anthropic, What is the Team plan?. Read 12 October 2026.
- Anthropic, What is the Enterprise plan?. Read 12 October 2026.
- Anthropic, Use Claude Code with your Team or Enterprise plan. Read 12 October 2026.
- Anthropic, Claude Fable models on your plan. Read 12 October 2026.
- Anthropic, Models overview. Read 12 October 2026.
- Anthropic, Claude Cowork and chat are now one Claude. Read 12 October 2026.
- Anthropic, How do you use personal data in model training?. Read 12 October 2026.
- Anthropic, Where are your servers located? Do you host your models on EU servers?. Read 12 October 2026.
- Anthropic, Sydney will become Anthropic's fourth office in Asia-Pacific. Read 12 October 2026.
- Anthropic, How Australia uses Claude. Read 12 October 2026.
- Ramp, September 2026 Ramp AI Index: Cracks in the AI thesis, part 2 (US businesses on Ramp, August 2026 data). Read 12 October 2026.
Related guides
- ChatGPT for business in Australia: plans, pricing and GST
Which ChatGPT plan suits an Australian business: AUD prices as at September 2026, GST with and without an ABN, and how each plan handles your data.
- ChatGPT Enterprise vs Microsoft Copilot vs Claude Enterprise for Australian organisations
ChatGPT Enterprise, Microsoft Copilot and Claude compared for Australian organisations: prices as at September 2026, where data sits and who each suits.
- A one-page AI policy template for Australian organisations
Copy a one-page AI policy for Australian organisations: approved tools, what data may go in, who checks output, who owns AI risk, and how to roll it out.