Skip to content

Privacy Policy

Last updated 5 November 2026

AIRE ("we", "us", "our") is an Australian AI training and advisory business. This Privacy Policy explains how we handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). It applies to our website, assessments, chatbot, lead magnets, training enrolments, and consulting engagements.

Information We Collect

We collect information you provide directly to us when you request a consultation, complete the AI Productivity Diagnostic, download a lead magnet, enrol in training, or contact us through our website or chatbot. This typically includes your name, work email address, phone number, company name, role, industry, and the details of your enquiry.

We also collect technical information automatically, including IP address, browser type, referring URLs, UTM parameters, Google and Meta click identifiers (GCLID and FBCLID), and pages visited. This helps us measure campaign effectiveness and improve the site.

How We Use Your Information

We use personal information to respond to enquiries, deliver training and advisory services, issue invoices, send service-related notifications, and (with your consent) provide marketing updates about AI training programs, workshops, and insights relevant to Australian organisations.

Third-Party Processors

We use carefully selected service providers to operate our business. These processors receive only the information required to perform their function:

  • Resend: transactional and marketing email delivery.
  • Google: Google Analytics 4, Google Ads conversion tracking and remarketing, Google Calendar for bookings, and Google Workspace for business correspondence.
  • Meta: the Meta Pixel and Conversions API, for advertising on Facebook and Instagram.
  • Plausible and Ahrefs: website analytics, reported in aggregate: pages visited, referring sites, device type and country.
  • Twenty: our CRM system for managing leads, training enrolments, and client engagements.
  • Vercel: website hosting, edge delivery, and serverless functions.
  • OpenAI and Anthropic: large language models that power the AIRE chatbot and diagnostic tooling.

Some of these providers may store data outside Australia. We only engage processors that offer appropriate safeguards comparable to those required under Australian privacy law.

Analytics and Advertising

We use the following tools to understand how our website is used, to measure our advertising, and to show our ads to people who may be interested in our services:

  • Google Analytics 4: website usage analytics, such as which pages are visited, how visitors arrive, and how long they stay.
  • Meta Pixel and Conversions API (Facebook and Instagram): advertising measurement and audiences. Where you submit a form on our website, your email address, phone number and name may be hashed (converted into a coded form before it is sent) and shared with Meta to match you to a Meta account.
  • LinkedIn Insight Tag (coming soon): advertising measurement and audiences on LinkedIn.
  • Google Ads remarketing: showing our ads to people who have previously visited our website, on Google and on partner websites.

These providers may process your information outside Australia, mainly in the United States.

Cookies and Tracking

Our site uses cookies and similar technologies for essential functionality, analytics, and conversion measurement. You can disable non-essential cookies through your browser settings; doing so may affect the functionality of booking and assessment tools.

How to Opt Out

You can control how these providers use your information for advertising and analytics:

Opting out does not stop you seeing ads, but the ads you see will be less tailored to you.

Marketing Consent

Where you have opted in, we may send marketing emails about new programs, case studies, and AI insights. Every marketing email contains a one-click unsubscribe link. You may also email hello@getaiready.now at any time to withdraw consent.

Your Rights Under the Privacy Act 1988

You have the right to request access to the personal information we hold about you, to request correction of inaccurate information, and to request deletion where we are not legally required to retain it. To exercise any of these rights, contact hello@getaiready.now and we will respond within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Data Retention

We retain personal information only for as long as necessary to provide our services and meet legal, tax, and accounting obligations under Australian law. Lead and prospect records are generally retained for up to five years from last contact. Client engagement records are retained for seven years in line with Australian Taxation Office requirements. Chatbot transcripts are retained for 90 days for quality and safety review.

Contact Us

If you have any questions about this Privacy Policy, or wish to request access, correction, or removal of your personal information, please contact us at hello@getaiready.now.